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Home Resources Collection of practical tips and advice on conflict prevention and management in communities that receive internally displaced people
Resources

Collection of practical tips and advice on conflict prevention and management in communities that receive internally displaced people

Local community in Terebleche, Chernivtsi Oblast, established a station for distribution of hot meals to provide assistance to people, who fled military actions in other regions of Ukraine. (OSCE/Ksenia Yoruk) Photo details

This collection was developed to provide guidance and advices on dealing with potential conflicts and communication between internally displaced people and host communities. The publications will be instrumental for representatives of local authorities and civil society activists that provide assistance to people displaced by the military action. It will also be helpful for IDPs who want to avoid or resolve conflicts that may emerge on the ground in view of dire humanitarian situation in the country.  

These documents were developed by a group of Ukrainian experts in facilitated dialogue and mediation in co-operation with the National Association of Mediators of Ukraine and Ukrainian National Peacebuilding Center with the support of the OSCE Project Co-ordinator in Ukraine, National Platform “For Peace and Safe Reintegration” and EU Project “Moving Forward Together”.

  • Communication in Communities in the State of War: Practical Tips and Advice on Conflict-Management
    This document will provide basic understanding of an interpersonal conflict nature, as well as useful tips on how to build communication in a stressful environment imposed on communities by hardships of the state of war. Available in Ukrainian.
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    21 March 2022
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  • Communication in Communities in the State of War: Advice for Internally Displaced People
    The stare of war is affecting almost every aspect of life in many Ukrainian communities, with anger, fear and other emotions running high. For internally displaced people it is very important to be able to find support and maintain good contacts with members of their host communities. This guidance will provide practical conflict prevention tips for communication with locals in these difficult circumstances. Available in Ukrainian.
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    21 March 2022
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  • Communication in Communities in the State of War: Advice for Those Who Receive Internally Displaced People
    People fleeing from ongoing hostilities, leaving behind their homes, or even losing relatives or friends, are for sure vulnerable and are experiencing strong emotions; communication with them may be a challenging effort for officials and volunteers, who are also working under pressure and with scarce resources to assist those in need. This set of advice will provide guidance on how to establish contact and maintain communication with IDPs with due regard to their needs and vulnerabilities. Available in Ukrainian.
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    21 March 2022
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  • Recommendations for Heads and Co-ordinators of Humanitarian Assistance Hubs and Groups in Communities, Other Self-organised Groups on Management of Interpersonal Conflicts
    Conflicts between team members thrive in stressful situations, especially those imposed by military action. A person possessing formal or informal leadership in a certain group will inevitably face a need to deal with interpersonal conflicts. This leaflet contains a number of useful conflict management tips that could help maintain sound and healthy spirit in a given community of individuals. Available in Ukrainian.
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    21 March 2022
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