Training programme for Ukraine’s public servants to use dialogue as policy tool is introduced with the support of the OSCE Project Co-ordinator

The OSCE Project Co-ordinator in Ukraine, the National Agency of Ukraine for Civil Service, online studio EdEra and Ukrainian School of Governance presented a training programme on improving skills in conflict management and engaging stakeholders in implementing reforms at an event in Kyiv on 25 February 2020. The programme is aimed at public servants of central governmental agencies and local authorities in Ukraine.

The programme, which will become an integral part of the re-training curriculum for public servants, includes an online course and a two-day in-classroom training. Certificates will be given to those who complete both courses. The online tool is open for all and can be used by prospective civil servants as part of their preparation when applying for a government job.

The training courses draw on cases relevant to civil service and will enable participants to identify, analyze and understand conflicts and select the best approach when handling them, including mediation and dialogue.

“Dialogue is an instrument enabling a safe space communication, where participants can overcome emotional barriers and mistrust, address concerns or resistance to change and establish constructive interaction in conflict situations. The training will contribute to developing skills that can help enhance social cohesion in the country,” said Henrik Villadsen, the OSCE Project Co-ordinator in Ukraine.

The OSCE Project Co-ordinator in Ukraine developed the training programme with financial support from the Government of Bulgaria, Global Affairs Canada, Governments of Japan, Lithuania, Liechtenstein, the Netherlands, Germany, Norway, the United Kingdom, and the United States of America.